USA Med Stores is a legally licensed online pharmacy that is permitted to sell FDA-approved, scheduled, and controlled medications. We have a good reputation in the business with thousands of employees. We work hard to ensure that our consumers’ orders are delivered on time.
We know the value of your time and money, so our standard delivery time is three to five days (excluding weekends). Usamedstores.com also provide the option of overnight delivery to deliver the medicines by the following day. The shipping address and the shipment’s contents will affect the estimated arrival time. If there are any holidays, the delivery time will extend. Once you’ve placed your order, you will obtain a shipping confirmation email with a tracking ID.
Orders placed on Monday before 3:00 PM will be processed the same day and delivered the following afternoon. Don’t hesitate to contact us if you do not receive your package within the estimated delivery time. If there is a delay in the package shipment, we will arrange for a re-shipment of the product or initiate a total refund in your bank account. You can also email us if you have any further queries.
To make things simple for us, we operate under our shipping policy, which includes:
Shipping Charges
FedEx and USPS are our preferred courier services. FedEx and USPS overnight shipping has free shipment in purchases of more than $95 and delivers packages the following day. However, depending on the location, the minimum shipping cost from our delivery partner can change.
Shipping Time
We typically ship orders within a maximum of 3-4 business days of receiving confirmation. When your order has shipped, you will also receive a notification with a tracking number. You can track your order status using your tracking ID. We also have the option of having the products delivered overnight. We guarantee that your medications will be given as soon as possible.
Shipping Address
You can also change or edit your shipping information at the checkout page. You can specify a specific address for the delivery of your product.
Quick Response
Our customer service representative works 24/7 to answer your emails rapidly. Consumers can contact us if they have any queries about their orders. You may also log into our website for more information about our policies.
Guaranteed Delivery
To give our customers a better experience, we guarantee delivery on time. You must inform us if you don’t get your package on time by submitting a complaint on our website. You need not worry about the drug’s quality because the things on our website are genuine. We sell medications while considering the health of our clients.
Requesting a Refund
Requesting a refund from us is a simple task. Please email us with detail about your order and request a refund. We will reply to you as soon as we receive your refund email.
Call our help desk, email us, or chat online with one of our customer representatives if you have any queries. We are always available to you and take our customer’s feedback very seriously to improve our service quality continuously.
Access our Contact Us page for more information on how to get in touch with us.
Return Policy
Usamedstores.com makes every effort to ensure that the products you order are delivered to your specifications. However, if you get a wrong, damaged or incomplete package, please let our customer executive know as soon as possible or within 7-10 working days to ensure prompt resolution. Please keep in mind that we will not accept liability for any such delivery issues if you notify us within a week to 10 business days of receipt.
We understand that there may be some circumstances when you need to return a product that is not defective. in such cases, usamedstores.com may accept the return of any unopened and unused package after deducting a 20% or even more (depending on the product) partial refund from the order value, but only if notified within 15 days of receipt.